Globe, GCash warn vs scams using ‘screen sharing’ and ‘shoulder surfing’ | ABS-CBN

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Globe, GCash warn vs scams using ‘screen sharing’ and ‘shoulder surfing’

Globe, GCash warn vs scams using ‘screen sharing’ and ‘shoulder surfing’

Arthur Fuentes,

ABS-CBN News

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MANILA  — Globe Telecom and mobile wallet service GCash are urging the public to be cautious amid a rise in scams involving screen sharing and shoulder surfing.

In a statement, the companies warned users about a new scheme where fraudsters trick victims into activating the screen sharing feature on social media messaging apps. 

While users are engaged in online banking or using e-wallet apps, scammers exploit this access to steal sensitive information such as mobile personal identification numbers (MPIN) and one-time passwords (OTP), allowing them to take control of financial accounts.

Another tactic, dubbed “shoulder surfing,” involves scammers discreetly observing mobile phone screens, especially those of small business owners or sellers conducting digital transactions. These visual cues can give them access to private login credentials and account information.

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To avoid falling victim to these scams, users are reminded never to share their MPINs or OTPs, never to click suspicious links, and never to show their phone screens to others during financial transactions.

Victims or witnesses of scams are encouraged to report incidents to the Philippine National Police Anti-Cybercrime Group. GCash users may also file reports through the app’s Help Center, message “Gigi” with “I want to report a scam,” or call the GCash hotline at 2882.

Officials stress the importance of public awareness as scammers continue to evolve their tactics.

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