GCash says Bancnet issue with bank transfers resolved | ABS-CBN
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GCash says Bancnet issue with bank transfers resolved
GCash says Bancnet issue with bank transfers resolved
Published Nov 22, 2024 02:52 PM PHT
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Updated Nov 22, 2024 09:48 PM PHT
GCash app. ABS-CBN News/File
GCash app. ABS-CBN News/File
MANILA (UPDATE) — GCash said Bancnet has resolved the Instapay Bank Transfer issue which earlier affected users of the fintech app.
MANILA (UPDATE) — GCash said Bancnet has resolved the Instapay Bank Transfer issue which earlier affected users of the fintech app.
"To affected customers, transfers to receiving GCash accounts will be reflected within 24-48 hours," the Ayala-led fintech said.
"To affected customers, transfers to receiving GCash accounts will be reflected within 24-48 hours," the Ayala-led fintech said.
GCash earlier reported that Bancnet was having issues with bank transfers, amid complaints from some e-wallet users that their recent transactions failed to reflect in their accounts.
GCash earlier reported that Bancnet was having issues with bank transfers, amid complaints from some e-wallet users that their recent transactions failed to reflect in their accounts.
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"Instapay Bank Transfer service to GCash is now available," the company added on its statement posted at 7:05 p.m. on its official Facebook account.
"Instapay Bank Transfer service to GCash is now available," the company added on its statement posted at 7:05 p.m. on its official Facebook account.
"We are here to assist our customers. For your concerns, you may reach us at our 24/7 GCash Help Center at www.help.gcash.com or our GCash customer service hotline at 2882 or (02) 7213-9999," it added.
"We are here to assist our customers. For your concerns, you may reach us at our 24/7 GCash Help Center at www.help.gcash.com or our GCash customer service hotline at 2882 or (02) 7213-9999," it added.
BPI, BDO and Landbank earlier advised their clients that they may run into a problem when sending money to their GCash accounts.
BPI, BDO and Landbank earlier advised their clients that they may run into a problem when sending money to their GCash accounts.
Last week, the fintech company was also hit by an issue as customers reported unauthorized transactions over the weekend.
Last week, the fintech company was also hit by an issue as customers reported unauthorized transactions over the weekend.
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