Smart says some Luzon customers hit by service problems | ABS-CBN
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Smart says some Luzon customers hit by service problems
Smart says some Luzon customers hit by service problems
Benise Balaoing,
ABS-CBN News
Published Sep 27, 2024 03:13 PM PHT
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Updated Sep 27, 2024 03:44 PM PHT
MANILA (UPDATE) -- Smart on Friday said some customers in Luzon are experiencing spotty voice, SMS, and data services.
MANILA (UPDATE) -- Smart on Friday said some customers in Luzon are experiencing spotty voice, SMS, and data services.
In a Facebook post, the telco giant said it is working to restore services in parts of Luzon.
In a Facebook post, the telco giant said it is working to restore services in parts of Luzon.
According to the outage reporting website downdetector.ph, reports about issues with Smart's services spiked at around 11 a.m. Most of the reports about service disruptions came from Metro Manila, Baguio and Cebu.
According to the outage reporting website downdetector.ph, reports about issues with Smart's services spiked at around 11 a.m. Most of the reports about service disruptions came from Metro Manila, Baguio and Cebu.
Seventy-five percent of the outage reports were about problems with accessing mobile internet, while 23 percent were about lack of signal, and 2 percent were about problems with texting.
Seventy-five percent of the outage reports were about problems with accessing mobile internet, while 23 percent were about lack of signal, and 2 percent were about problems with texting.
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The telco last week also reported service disruptions in the Philippines' largest island group for several hours.
The telco last week also reported service disruptions in the Philippines' largest island group for several hours.
More details to follow.
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