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<div><br/></div><p>MANILA - Scammers have turned to phishing over voice calls as text message phishing or SMShing declines, PLDT-Smart said on Wednesday. </p><p>The telco said it earlier noted a marked decline in SMShing after it activated its new and more advanced network firewall.</p><p>The company said Smart recently activated its new and more advanced network firewall in the first half of July, which was able to block as many as 30 million malicious texts in one day.</p><p>“Criminals are quick to adapt. Now that our new firewall has made it harder for them to send text scams, they now resort to calling customers on their mobile phones or via over-the-top apps to lure them into revealing critical personal data,” said Jojo Gendrano, SVP and Chief Information Security Officer at PLDT and Smart.</p><p>In vishing, fraudsters pretend to be bank agents, call their potential victims to trick them into sharing personal information like log-in details, account numbers, and credit card CVV numbers. </p><p>The telco added that fraudsters have also started using AI to generate life-like voices or mimic the voice of a victim’s close acquaintance to gain their trust.</p><p>&quot;They may address the victim by his or her name to sound legitimate. They typically induce panic in their victims by warning them of account closure or suspension. These cybercriminals may also tell customers that they have been chosen for a free credit card upgrade and will only need to confirm their information to activate the new card. Either of these tactics is being used to persuade customers into revealing sensitive data,&quot; PLDT-Smart said.</p><div><span class="fr-video fr-deletable fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="640" height="360" src="https://www.youtube.com/embed/bS_3no6ohvA?&amp;wmode=opaque&amp;rel=0" frameBorder="0" allowfullscreen="" class="fr-draggable"></iframe></span> </div>

<p>Fraudsters have also started using AI to generate life-like voices or mimic the voice of a victim’s close acquaintance to gain their trust.</p>

Fraudsters have also started using AI to generate life-like voices or mimic the voice of a victim’s close acquaintance to gain their trust.

Scammers turn to 'vishing', use AI-generated voice: PLDT-Smart | ABS-CBN

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Scammers turn to 'vishing', use AI-generated voice: PLDT-Smart

Scammers turn to 'vishing', use AI-generated voice: PLDT-Smart

ABS-CBN News

Published Aug 21, 2024 01:09 PM PHT

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